Submitting claims is easy on our new online portal!

We are excited to announce our customer portal – You can submit your claim through the portal if the total expenses are less than $1000. (For claims over $1000, please send claim form and supporting claim documents by mail). You can log in to this portal from any device and any internet browser. Please attach pdf files or readable…

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Get reimbursed for your claims faster!

Did you know that Ontime Care (OTC) can now reimburse claims under $500 by email transfer*?! Just specify that you want to receive your reimbursement by email transfer on your claim form or in the claim you submit through the claims portal. *You must have email transfer set up with your Canadian financial institution in order to receive money by…

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