Our response to Covid-19

To protect our employees, agents, partners and your clients, our offices will not accept any visitors. You can reach us by phone and email as per usual business hours.

Here are the alternative ways to reach us:

  • For JF insurance sales support and inquiries, please call us at 905-707-1512 or email us at info@jfgroup.ca
  • For Ontime Care claims support and inquiries, please call us at 905-707-3555 or email us at claim@otcww.com
  • Our Ontime Care emergency call center is available 24/7 to respond to medical emergencies and cases. Please ask your clients to call the emergency number provided on their policy confirmation.

We thank you for your business and we remain committed to serving our customers and agents to the best of our ability. We will inform you when our office is open again.

Please take care and stay healthy!

Johnson Fu


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