It has been brought to our attention recently that somebody is selling fake insurance policies using our brand. This is a crime and it is illegal, and we encourage those to report this to the authorities by following the steps provided by the Government of Canada. Please also contact us and provide us with all the details of the sale interaction…
As of July 28, 2022, Immigration, Refugees and Citizenship Canada (IRCC) is no longer accepting super visa insurance purchased with monthly installments. Meanwhile, super visa applicants still need proof of private medical insurance from a Canadian insurance company valid for a minimum period of 1 year from the date of entry As per their website, regarding the insurance requirement for super visa: “To be eligible…
To protect our employees, agents, partners and your clients, our offices will not accept any visitors. You can reach us by phone and email as per usual business hours. Here are the alternative ways to reach us: For JF insurance sales support and inquiries, please call us at 905-707-1512 or email us at info@jfgroup.ca For Ontime Care claims support and…
We are excited to announce our customer portal – eclaim.jfgroup.ca. You can submit your claim through the portal if the total expenses are less than $1000. (For claims over $1000, please send claim form and supporting claim documents by mail). You can log in to this portal from any device and any internet browser. Please attach pdf files or readable…
Did you know that Ontime Care (OTC) can now reimburse claims under $1000 by email transfer*?! Just specify that you want to receive your reimbursement by email transfer on your claim form or in the claim you submit through the claims portal. *You must have email transfer set up with your Canadian financial institution in order to receive money by…